On this episode, we’re unboxing a live chat tool called Olark, with our guest, Karl Pawlewicz, the Voice of Olark.
Karl has 12 years of PR experience, primarily in the technology industry, and currently works at Olark. If you haven’t heard of Olark, over 10,000 companies rely on their live chat platform to answer customers immediately on their websites.
In this episode, you’ll learn:
- How Olark can help you generate more leads and sales on your site
- What makes Olark stand out from other live chat tools
- Which other marketing tools Karl and the Olark team use daily
- Best practices for getting started with live chat
- And much more!
Tools and resources mentioned in this episode:
- Olark
- Ben Congleton
- Roland Osborne
- Zach Steindler
- Matt Pizzimenti
- The Black Tux
- Inbound Unboxed 023: Email Outreach Tools and Tactics with Alex Berman
- Magento
- Shopify
- Bigcommerce
- Zendesk
- Google Analytics
- Desk.com
- Olark Shortcuts
- SEMrush
- Create a revenue report for live chat in Google Analytics
- Olark Pricing
- Olark on Twitter
- Olark Support on Twitter
- Olark on Facebook
- Olark Blog